COMPUTER LITERACY CHALLENGE EXAM GUIDELINES
	SAMPLE WORD PROCESSING TASK
	Use the information below to create a letter as follows:
	Use Times font, 12-point size (if not available, the examiner will inform you which font to use).
	Set the margins at 2 inches on the top, default margin on the bottom, and 1.5 inches on each side.
	Use block style (including correct number of blank lines between parts of the letter).
	Use mixed punctuation.
	Use full justification in the body of the letter.
	Use bold, underlining, and all upper case letters for column headings.
	Use italics for the word “completely” in paragraph two.
	When creating the table below, set your three tab stops at 2.25 inches, 4 inches, and 5.75 inches from the left edge of the paper.
	Carefully proofread your work (both before and after printing your letter).
	Save and print your results as instructed.
	The information below is given in the order in which it should be used in your letter. Put in today’s date and your own address and name as indicated.
	Color The information below is NOT in final format.
	[Your address]
	[today’s date]
	Mr. James Clark, Manager, Best Burgers Restaurant, 497 Solder Lane, Novato, CA 94947
	Dear Mr. Clark
	I have been a customer at Best Burgers for many years, and probably eaten hundreds of meals from your restaurant. In all of the times that I have stopped by to get a quick dinner, I have never found my meal to be anything but the best. That was, until last night. On the way home from school yesterday evening I stopped by your restaurant where I ordered my usual Best Burgers dinner. As always, I asked for my order “to go” and did not look at it until I arrived at my home. That is when I discovered that my meal from Best Burgers was the worst! The following table summarizes the problems:
	ITEM ORDERED ITEM RECEIVED PRICE PAID Hamburger Chicken burger $1.89 Fries Onion rings $1.19 Milkshake Water $1.79
	As you can see, this was not one of my better meals. Since I was the only customer at Best Burgers when I ordered my dinner, it does not seem possible that I could have received another person’s meal. An occasional mix-up I can understand, but completely fouling up my order seems beyond comprehension.
	Once again, I would appreciate any assistance you could give me. I would like to continue to be a Best Burgers customer and to be able to order my dinners with confidence
	Sincerely [Your name]
	Each occurrence of an error counts as one error.
	Errors include, but are not limited to, mistakes in the followingareas:spelling;capitalization;letter duplication; word substitution; omitted or added words; punctuation; spacing between words; not using bold, italics or underlining when indicated; incorrect line spacing, margins, font size, justification, and tab placement. Here is a layout for an acceptable response.